home
***
CD-ROM
|
disk
|
FTP
|
other
***
search
/
The Guided Tour of Multimedia (Second Edition)
/
The Guided Tour of Multimedia (Second Edition).iso
/
trials
/
ulead
/
help.txt
< prev
next >
Wrap
Text File
|
1995-03-14
|
2KB
|
30 lines
Ulead Product Technical Support Services
You may choose to purchase support for your MorphStudio SE product.
ANSWERS 900 - Our ANSWERS 900 line is staffed with experts on MorphStudio trained to get you
the answers you need as quickly as possible. Each minute is $1.75. ANSWERS 900 is available
Monday through Friday, 7:00 AM - 6:00 PM Mountain Standard Time by dialing (900)-336-7394.
ANSWERS 800 - Our highly trained technical support representatives are available to help
you on our ANSWERS 800 line. With this support option, you can charge your technical
support costs to your credit card at $12 per call. ANSWERS 800 is available
Monday through Friday, 7:00 AM - 6:00 PM Mountain Standard Time by dialing (800) 808-0064.
ANSWERS BBS - Use this free service 24 hours a day to view or download a list of current
most commonly asked questions and answers about morphing with your MorphStudio SE product.
Set your modem to 8,N, 1 and dial (310) 523-9389. What to do when you need technical support
from Ulead.
Before calling Ulead Systems, please follow these simple steps:
1. You should be in front of your computer when you call.
2. Read the section of the electronic manual that describes
the procedure you are trying to perform.
3. Please be prepared to provide your representative with the following information on your
system:
╖ The make and model of your computer
╖ The make and model of your display adapter (VGA card).
╖ The amount of RAM in your computer.
╖ The version number of your DOS and Windows.
╖ The types of error messages you are receiving, if any.
╖ Other types of hardware you are using.